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America's Literacy Directory

Call 1-800-228-8813 for Help
¿Preguntas? Llame al 1-800-228-8813
Frequently Asked Questions
What is America's Literacy Directory?

America's Literacy Directory (ALD) is a web site that allows users to find local literacy providers in all 50 states and the U.S. territories. The ALD includes literacy programs for adults, children, and families. You can also search the ALD for volunteer opportunities in your neighborhood.

By entering an address or a ZIP code, you can find detailed information about area literacy programs and the services they offer. You can also generate a map and driving directions for all programs listed in the ALD.

In addition, the ALD includes a directory of state and local hotlines and contacts.


What kind of information is available in America's Literacy Directory?
Detailed Information for each program in the ALD includes phone and fax numbers; mailing, e-mail and website addresses; types of services and instruction offered; days and time of instruction; and information on public transportation and fees.

How can I add my literacy program to America's Literacy Directory?
Individual literacy providers can add their program to the ALD by filling out the logging on to the admin portion of the site.

Who do I contact if the information on the website is incorrect or needs to be updated?
If you find incorrect or missing data in America's Literacy Directory, you can send us an email or log on to the admin portion of the site and update your program.

Who created America's Literacy Directory?
America's Literacy Directory is a service brought to you by the National Institute for Literacy and its partners, the U.S. Department of Labor, the U.S. Department of Education, and Verizon.

Where did the current data in America's Literacy Directory come from?
The National Institute for Literacy worked with a variety of national, state, and local literacy organizations to gather data for America.s Literacy Directory.

Where can I find information and resources on literacy?
To find additional information and resources on literacy, visit www.nifl.gov/lincs

LINCS (Literacy Information and Communication System), a web service brought to you by the National Institute for Literacy, features multimedia curricula developed by practitioners, special collections on major literacy topics, the latest literacy-related research and statistics, opportunities for communicating with colleagues directly and through on-line discussion groups, and the best peer-reviewed ABE and literacy sites in the U.S. and beyond.


What is the National Institute for Literacy's Hotline?
The National Institute for Literacy's (NIFL) Hotline is a toll-free service that provides referrals for adults and children to literacy programs in their neighborhoods. The NIFL Hotline is staffed by operators who can assist callers in finding the appropriate programs and can answer basic literacy-related questions. Spanish speaking operators are available.

Do the NIFL Hotline and America's Literacy Directory work together?

Yes! The NIFL Hotline and the ALD work together as partners to provide the most up-to-date information on literacy programs. Customers have access to the same information whether they call the toll free number (1-800-228-8813) or visit the website at http//www.literacydirectory.org

Literacy programs can update their program information by calling the toll free number. Access to updating programs on-line will be available on America's Literacy Directory in the near future.


Do the literacy programs listed in the ALD charge a fee?
Each literacy program has a different policy for charging fees. To see if a program charges a fee, look in the detailed information section for that program.