National Institute for Literacy
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America's Literacy Directory
Call 1-800-228-8813 for Help
¿Preguntas? Llame al 1-800-228-8813
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Frequently Asked Questions
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What is America's Literacy Directory?
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America's Literacy Directory (ALD) is a web site that allows
users to find local literacy providers in all 50 states and
the U.S. territories. The ALD includes literacy programs for
adults, children, and families. You can also search the ALD
for volunteer opportunities in your neighborhood.
By entering an address or a ZIP code, you can find detailed
information about area literacy programs and the services they
offer. You can also generate a map and driving directions for
all programs listed in the ALD.
In addition, the ALD includes a directory of state and local
hotlines and contacts.
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What kind of information is available in America's Literacy Directory?
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Detailed Information for each program in the ALD includes
phone and fax numbers; mailing, e-mail and website addresses;
types of services and instruction offered; days and time of
instruction; and information on public transportation and
fees.
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How can I add my literacy program to America's Literacy Directory?
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Individual literacy providers can add their program to the ALD by
filling out the logging on to the admin
portion of the site.
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Who do I contact if the information on the website is incorrect or needs to be updated?
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If you find incorrect or missing data in America's Literacy Directory,
you can send us an email or log on to the admin
portion of the site and update your program.
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Who created America's Literacy Directory?
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America's Literacy Directory is a service brought to you by
the National Institute for Literacy and its partners, the U.S.
Department of Labor, the U.S. Department of Education, and
Verizon.
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Where did the current data in America's Literacy Directory
come from?
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The National Institute for Literacy worked with a variety of
national, state, and local literacy organizations to gather
data for America.s Literacy Directory.
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Where can I find information and resources on literacy?
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To find additional information and resources on literacy, visit
www.nifl.gov/lincs
LINCS (Literacy Information and Communication
System), a web service brought to you by the National Institute for
Literacy, features multimedia curricula developed by practitioners,
special collections on major literacy topics, the latest
literacy-related research and statistics, opportunities for
communicating with colleagues directly and through on-line discussion
groups, and the best peer-reviewed ABE and literacy sites in the U.S.
and beyond.
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What is the National Institute for Literacy's Hotline?
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The National Institute for Literacy's (NIFL) Hotline is a
toll-free service that provides referrals for adults and
children to literacy programs in their neighborhoods. The NIFL
Hotline is staffed by operators who can assist callers in
finding the appropriate programs and can answer basic
literacy-related questions. Spanish speaking operators are
available.
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Do the NIFL Hotline and America's Literacy Directory work together?
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Yes! The NIFL Hotline and the ALD work together as partners
to provide the most up-to-date information on literacy
programs. Customers have access to the same information
whether they call the toll free number (1-800-228-8813) or
visit the website at http//www.literacydirectory.org
Literacy programs can update their
program information by calling the toll free
number. Access to updating programs on-line will be available on America's Literacy Directory in the near future.
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Do the literacy programs listed in the ALD charge a fee?
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Each literacy program has a different policy for charging
fees. To see if a program charges a fee, look in the detailed
information section for that program.
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